About us
About Us
Established in 1999, Future Beat Music was set-up to
provide DJ’s and dance music consumers with upfront and hard to find cutting edge dance music vinyl and
products from around the world.
Since first opening, the store has grown in stature as we have striven to be the very best with a continued
emphasis on stocking the most dynamic music the scene has to offer.
Our objective is to provide the highest level of customer service, and provide our customers with quality
dance music products. With our staff having a broad dance music knowledge ensures, our worldwide customers
will always get a good range and choice of dance music products.
If you have any suggestions or comments please email us at info@futurebeatmusic.com or leave a message in our
Message Boards.
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Making A Purchase Online
Making a purchase could not be easier. Just browse our Catalog, and click on
any items that you wish to buy and put them into the shopping cart. After you
have finished your selection, click on "Check Out" and you will be asked for a
few details that we need to be able to satisfy the order.
Simply fill out your details, click [Continue to Checkout] and you will be taken to Worldpay where you can enter your credit/debit card details securely.
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Making A Purchase by Cheque or Postal Order
You can also order items by cheque or postal order. Follow the steps described above, but instead click on [I want to pay by check or postal order].
Print out the order page that appears, and then post your order and
payment to.
FUTURE BEAT MUSIC
PO BOX 16315
LONDON
ENGLAND
N16
8WE
Please make cheques or postal orders payable to FUTURE BEAT MUSIC
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Making A Purchase using Bank Transfer
Follow the above ordering process above, then choose pay by Bank Transfer.
In the following form please enter you bank and account details so we may recognise your payment.
| Bank Name: | NatWest Bank |
| Address: | Highbury and Islington Branch
218 Upper Street
Islington, London
N1 1SA
United Kingdom |
| Account Name: | Future Beat Music |
| Account Number: | 21466149 |
| Sort Code: | 50-30-09 |
| BIC: |
NWBK GB 2L |
| IBAN: |
G58 NWBK 5030 0921 4661 49 |
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Shipping And Handling
All items are sent by 1st class delivery, and UK orders
can be sent by 1st class Recorded delivery. All items sent within thick hard
protective cardboard packaging. We aim to ship all products within 1 to 3 days
of receiving your order.
Average delivery time for the UK is 1 to 3 days. Europe
delivery time is 4 to 7 days. Shipments to the USA and the rest of the world are
7 to 10 days.
| Region | First item | Additional items |
| CD |
| UK | £1.00 | £0.40 |
| Europe | £1.50 | £0.45 |
| World1 | £2.00 | £0.90 |
| World2 | £2.00 | £1.00 |
| Vinyl |
| UK | £2.00 | £0.90 |
| Europe | £2.80 | £1.50 |
| World1 | £4.00 | £2.00 |
| World2 | £4.50 | £2.25 |
| T-Shirt |
| UK | £1.00 | £0.80 |
| Europe | £1.50 | £1.50 |
| World1 | £2.00 | £1.50 |
| World2 | £2.25 | £1.50 |
| DVD |
| UK | £1.00 | £0.40 |
| Europe | £1.50 | £0.45 |
| World1 | £2.00 | £0.90 |
| World2 | £2.00 | £1.00 |
| Vinyl Double |
| UK | £2.80 | £1.60 |
| Europe | £4.50 | £3.00 |
| World1 | £5.50 | £4.00 |
| World2 | £5.80 | £5.00 |
| DJ Equipment |
| UK | £6.00 | £0.00 |
| Europe | £12.00 | £0.00 |
| World1 | £16.00 | £0.00 |
| Triple vinyl |
| UK | £3.40 | £1.80 |
| Europe | £5.50 | £3.50 |
| World1 | £6.50 | £5.00 |
| World2 | £7.80 | £5.00 |
| 7 " Vinyl |
| UK | £1.00 | £0.50 |
| Europe | £1.50 | £0.60 |
| World1 | £1.90 | £0.90 |
| World2 | £2.00 | £1.00 |
| DJ Equipment |
| World2 | £19.00 | £0.00 |
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Stock Availability
The stock availability codes on the site are as follows:
Buy now | Item is currently in stock and ready to dispatch. Usually dispatched by next working day,
or same day if ordered before 3pm |
|
2-5 days | Item is currently in stock with our suppliers and is usually dispatched within 2-5 days. |
|
Back order | Item is not usually held in stock and will be ordered on request. Usually we will dispatch
items within 1-2 weeks unless the item is out of stock with our suppliers.
We will accept back orders and hold them for up to 2 months until more stock is
available. |
|
Pre – order | Item is not currently released or available to customers from the label / manufacture.
These Items are marked with a release date, indicating the date when the item will be
available to be shipped to the customer. This service usually guarantees customers will
receive item before they become out of stock or deleted. |
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Tracking your Order
We will make our best endeavours to keep you informed
about your order via email. Alternatively please use our order tracking system.
You may also request information
about your order status by emailing us and quoting your order number to:
order-status@futurebeatmusic.com
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Credit Card Security
All credit card numbers are encrypted using 128 bit Secure
Socket Layer (SSL) architecture via Worldpay plc. We accept Visa, Delta, Switch,
Mastercard, Solo, Eurocard, Visa Electron, American Express, and JCB cards. Futurebeat does not store
your card details on its server.
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Guarantee and Returns
If there is any defect at all or you feel the record was
incorrectly described to you then within 30 days of delivery we will offer a
full refund or credit your purchase. Regarding items being dispatched, delayed
or deleted, your statutory rights are not affected. If goods arrive in a damaged
condition or are defective you must notify us within 5 days of either date of
delivery, or when you were aware of the defect. The goods may then be refund. or
credit your purchase. Unfortunately we cannot refund postage and packaging
costs.
If goods arrive in damaged or are defective you must notify us within 5 days of either
date of delivery, or when you were aware of the defect. RETURNS ADDRESS: Returns
Dept, Future Beat Music, PO Box 16315, London, N16 8WE, United Kingdom
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Reaching Us
Our customer services are available Monday to Friday between
11am - 7pm GMT, please call us on +44 (0) 207 254 1885 or text / call us on +44 (0) 7984821794 or write to us at Customer Support, Future Beat Music
P.O. Box 16315, London, N16 8WE, UK
Web site problems
If you experience any problems when browsing our site please use this email address:
tech-support@futurebeatmusic.com
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Privacy Policy
Any information collected at the
time of ordering at Future Beat Music will not be disclosed to other third
parties. Cookies are used on this shopping site, but only to keep track of the
contents of your shopping cart once you have selected an item. Future Beat Music
will only use customers contact information to advise them of our product
updates. If you have been a customer of Future Beat Music and would like to opt
out of receiving our product update information simply send a email to:
unsubscribe@futurebeatmusic.com
If you have any questions or enquiries regarding
our customers Privacy Policy send an email to:
customer-support@futurebeatmusic.com
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